Refund Policy

Last updated: 7 March 2025

This Refund Policy explains how Squezlaxkyxrelyn handles returns and refunds for purchases made through squezlaxkyxrelyn.world, in line with applicable consumer law (e.g. UK Consumer Rights Act 2015, EU Consumer Rights Directive).

1. Operator and geographic scope

Squezlaxkyxrelyn, 491 Garratt Ln, London SW18 4SW, Great Britain. Contact: info@squezlaxkyxrelyn.world, contact@squezlaxkyxrelyn.world, support@squezlaxkyxrelyn.world, help@squezlaxkyxrelyn.world (as displayed on the website).

This refund policy applies to purchases made through this site, which is directed at consumers in the United Kingdom and the European Economic Area. Consumer rights may vary by jurisdiction.

2. Topic (dietary supplements)

Products sold on this site are dietary supplements (food supplements), not medicines. Returns and refunds are handled in line with consumer law and Google Ads policy requirements for such products. We do not make therapeutic or medical claims about our products.

3. Right of withdrawal (consumers)

If you are a consumer, you have the right to withdraw from the contract within 14 days of receiving the goods, without giving a reason. You must inform us of your decision (e.g. by email) within this period. The withdrawal period expires 14 days after the day you receive the goods.

4. Effects of withdrawal

If you withdraw, we will reimburse all payments received from you, including delivery costs (except additional costs from your choice of delivery other than standard), without undue delay and in any event within 14 days of receiving the goods back or proof of return. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back.

5. Return of goods

You must send back the goods without undue delay and in any event not later than 14 days after informing us of withdrawal. You bear the direct cost of returning the goods. Goods should be returned in their original condition and packaging where reasonably possible.

6. Exceptions

Your right of withdrawal may not apply (or may be limited) in cases set out in law, e.g. sealed goods unsealed after delivery that are not suitable for return for health or hygiene reasons. We will inform you if any such exception applies before or at the time of order.

7. Faulty or misdescribed goods

If goods are faulty or not as described, you have legal rights to repair, replacement or refund. Contact us using the details above to report the issue. We will respond in line with applicable consumer law.

8. How to contact us

For refund or return requests, contact us at the email addresses shown on the website (info@squezlaxkyxrelyn.world, contact@squezlaxkyxrelyn.world, support@squezlaxkyxrelyn.world, help@squezlaxkyxrelyn.world). Please include your order details and reason for the request.

9. Changes

We may update this policy. The “Last updated” date will be revised. Changes do not affect your statutory rights.